Your Privacy Matters
TutorSathi.in ব্যবহার করার সময় আপনার privacy, data security এবং account information-এর নিরাপত্তাকে আমরা গুরুত্ব দিই।
This Privacy Policy explains how TutorSathi.in, a unit of Ziyatech Solutions, collects, uses, stores and protects information when you use our website, software, dashboard, registration, subscription and support services.
1. Introduction
TutorSathi.in is a digital tutor and coaching management platform. Our service helps tutors and coaching centers manage students, fees, payments, dues, class routine, reports, invoices and related records.
By using TutorSathi.in, you agree to the collection and use of information as described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you register, login or use our services:
- Tutor name, phone number, email address, institute/coaching name and address.
- Login details, OTP verification details and account status information.
- Student-related records entered by the tutor, such as student name, class, fee, payment, due and report details.
- Subscription plan, payment reference, transaction ID and billing information.
- Support communication sent through call, WhatsApp, email or website form.
- Basic technical information such as browser, device type, IP address and cookies, where applicable.
3. How We Use Your Information
We use the collected information only for service-related purposes, including:
- Creating and managing tutor accounts.
- Providing dashboard, student management, payment, report and PDF invoice features.
- Sending OTP, registration, approval, subscription and support-related communication.
- Processing subscription requests and payment confirmation.
- Improving website performance, security and user experience.
- Preventing misuse, fraud, unauthorized access or policy violations.
4. Student Data Responsibility
Tutors may enter student-related information in their own dashboard. The tutor is responsible for entering correct information and using student data only for lawful tuition/coaching management purposes.
TutorSathi.in provides the software system, but the tutor is responsible for ensuring that the student/guardian information entered by them is collected and used with proper permission where required.
5. Data Sharing
We do not sell your personal data. We may share limited information only when required to run our service, such as hosting, email/OTP delivery, payment verification, technical support, legal compliance or fraud prevention.
Payment-related information may be processed through payment service providers or bank/UPI systems. We do not store sensitive card or net banking passwords on our website.
6. Data Security
We take reasonable technical and organizational steps to protect user data. TutorSathi.in may use password hashing, OTP verification, role-based access, tutor-wise data separation, admin approval and secure server practices.
However, no online system is 100% risk-free. Users should keep their login details confidential and immediately report any suspicious activity.
7. Cookies and Analytics
Our website may use cookies or similar technologies to improve website performance, remember user preferences, analyze traffic and enhance security. You can control cookies from your browser settings.
8. Data Retention
We keep information as long as it is needed to provide services, maintain account records, generate reports, resolve disputes, comply with legal requirements or prevent misuse.
If an account is closed or deleted, some records may still be retained for legal, billing, audit or security purposes where required.
9. User Rights
Users may contact us to request correction, update or deletion of their personal information, subject to service, legal, billing and security requirements.
For account or data-related requests, please contact us using the official contact details below.
10. Children’s Information
TutorSathi.in is mainly intended for tutors, coaching centers and authorized users. If student information belongs to minors, the tutor should ensure that such information is handled responsibly and with guardian/parent awareness wherever required.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of TutorSathi.in after changes means you accept the updated policy.
12. Contact Us
For privacy, account, data or support-related questions, please contact us:
TutorSathi.in
A unit of Ziyatech Solutions
Email: tutorsathiinfo@gmail.com
Call / WhatsApp: 9734383463 / 9332315557
Website: https://tutorsathi.in
Registered Office: Madpur South, Madpur, Tarakeswar, Hooghly, PIN - 712410
City Office: Khamarchandi, Haripal, Hooghly, PIN - 712405